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This course addresses the
Homeland Security learning
outcomes marked in bold text.

1. Define and identify vulnerabilities, threats, and hazards
2. Assess risk
3. Plan for emergency action
4. Formulate prevention and mitigation strategies
5. Organize responses
6. Manage recovery options
7. Evaluate effectivenes

Course Objectives

By the end of this course, students will:

1. Recognize the philosophy, goals and basic principles of crisis intervention.
2. Understand the national Incident Command system and the role of human services/mental health within the broad context of response.
3. Understand the concepts of three phases of crisis response interventions.
4. Demonstrate understanding of and the ability to apply the standards of care for crisis intervention planning and service delivery.
5. Recognize the major models of human service intervention (e.g., Federal Emergency Management Agency, American Red Cross, International Critical Incident Stress Management, Citizen Corp, Green Cross, National Organization for Victim Assistance).
6. Learn and apply the human stress response continuum (e.g., post-traumatic stress disorder, acute stress reactions, post-traumatic growth).
7. Identify crisis intervention as a distinct repertoire of skills and understand the difference between crisis work and counseling services.
8. Develop a framework for intervention with individuals, families, groups, special populations, and communities.
9. Apply the principles, framework, and concepts to case scenarios.
10. Maintain appropriate ethical behavior for the delivery of crisis intervention services.
11. Learn to incorporate awareness of diverse needs in planning and implementing crisis intervention services.
12. Identify personal readiness to engage in crisis work and develop a repertoire of self-care skills.